Terms & Conditions


1 General These Terms & Conditions shall apply to all contracts for the provision of services and customers accepting a quotation shall be considered as agreeing to these conditions to the exclusion of all other terms and conditions including any which the customer may purport to apply under any purchase order or any similar document.


2 Settlement Terms Payments are due on the same day as completion of work. The company reserves the right to charge interest at 3% above Bank of England base rate per day for every day after completion that payment is not received. Interest will be compounded on the first day of each month and before and after any judgment (unless a court orders otherwise)


3 Indemnity You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly including financing costs and including legal costs on a full indemnity basis) following any breach by you of any of your obligations under these terms

This means that you are liable to us for losses we incur because you do not comply with these terms, for example we will charge you an administration fee where we receive a cheque from you which is subsequently not honoured or if we write to remind you that an account is overdue. If we instruct debt collection agents we may also recover the fees we incur from you. Further details regarding these fees are available on request. We may claim those losses from you at any time and if we have to take legal action we will ask the court to make you pay our legal costs.


4 Price Variation CIB Plumbing, Heating & Electrical Services reserves the right to increase the price of any quoted job where unforeseen circumstances not established by the customer have a detrimental effect on the progress of work.


5 Title to Goods CIB Plumbing, Heating & Electrical Services and the customer expressly agree that until the company has been paid in full for the services provided:


Any items supplied by the company remain the property of CIB Plumbing, Heating & Electrical Services although the risk therein passes to the customer.


CIB Plumbing, Heating & Electrical Services reserves the right to recover those items that have been supplied but not paid for in full and where payment is being withheld for unjustifiable reasons.


6 Imposed Delays Where the provision of service is interrupted by actions of the customer or of the customers agents the company reserves the right to impose additional charges at the company's standard rate over and above any quotation


7 Charging Time worked is charged at CIB Plumbing, Heating & Electrical Services standard rate per hour, with the first hour or any part charged as one hour and then per each subsequent half hour or part thereof.


8 Quotations remain valid for 60 days.